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TECHNICAL SUPPORT

Computer Specifications
To take these online courses, we recommend this minimal equipment:

  • 200 MHz Pentium processor with 64MB memory (RAM)
  • Operation system: Windows 98 or newer
  • 15" monitor with 800 x 600 pixel resolution
  • Internet Connection - 56K modem
  • Internet browser (Internet Explorer required, version 5.x or newer is recommended)
  • JavaScript and session cookies MUST be enabled in your browser
  • Windows Media Player (version 7.x or newer is recommended)
  • Flash Player 6.0 or newer
  • Adobe Acrobat Reader
  • Printer (optional)
  • Sound card (optional)

If your computer does not meet these specifications, computers are available at SR-AHEC’s Information Access Center during regular operating hours. Call 678-7273 for more information.

Having trouble registering or operating the course site? Select the HELP tab at the top of the page and then select a help topic. For personal support, please call the SR-AHEC Help Desk at 910-678-7273 or email helpdesk@sr-ahec.org.
   

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