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Southern Regional Area Health Education Center has an opportunity for a full-time Practice Support Coordinator (PSC) for Tailored Care Management. This position provides on-site and virtual practice support coaching to behavioral health, intellectual and developmental disability (I/DD) and primary care/specialty physician practices to enable them to thrive in the Tailored Care Management (TCM) model under the North Carolina Medicaid Managed Care Behavioral Health I/DD Tailored Plan. The specific focus of work is technical assistance to Advanced Medical Home Plus (AMH+) organizations and Care Management Agencies (CMAs) for TCM for behavioral health, I/DD, traumatic brain injury (TBI), substance use disorder (SUD), Innovation Waiver, and co-occurring disorders.

Required experience includes two years of care management experience working directly with individuals with behavioral health conditions (Adult, Adolescent & Child), I/DD, SUD, TBI, Innovations Waiver, co-occurring disorders or serving members with Long Term Services & Supports (LTSS) needs and/or Home & Community Based Services (HCBS) coordination, care delivery monitoring, and care management experience. Bachelor’s degree in in a field related to health, psychology, sociology, social work, nursing or another relevant human service area is required. Position will require regional travel/virtual meetings; valid driver’s license required. Grant funded position with competitive salary and benefits; high potential for consecutive years. EOE.

Email resume along with 3 professional references to:

Human Resources Department

Southern Regional AHEC


Subject: Tailored Care Management Practice Support Coordinator