The 2025 Impact Yearbook
Turning Practice Support into Lasting Impact
As we step into 2026, we’re taking a moment to reflect on a year defined by partnership, problem-solving, and progress. Throughout 2025, Southern Regional AHEC Practice Support worked alongside practices across the region to navigate change, strengthen care delivery, and build sustainable systems that support both patients and care teams.
📊 2025 By the Numbers
In 2025, Southern Regional AHEC Practice Support:
• Supported 224 practices across 15 counties
• Delivered 1840 coaching sessions
• Launched or supported 42 CoCM / behavioral health initiatives
• Enrolled 560 participants in the Practice Management Academy Boot Camp
🏆 2025 Practice Support Highlights
Every practice we worked with faced unique challenges and opportunities. In 2025, we were especially proud to see:
• Workflow transformations that reduced administrative burden and improved team efficiency
• Sustainability planning that helped practices prepare for long-term success beyond grant funding
• Behavioral health expansion, increasing access to integrated mental health care for patients
• Quality improvement gains driven by clearer data interpretation and targeted action plans
• Stronger care teams supported through coaching, training, and change management
🧩 What Practice Support Looked Like in 2025
Behind every milestone was practical, hands-on support. Our team worked alongside practices to:
• Interpret and improve quality metrics
• Navigate Medicaid and managed care requirements
• Design and refine clinical and operational workflows
• Implement and sustain Collaborative Care Models
• Identify funding opportunities and plan for financial sustainability
• Support staff through transitions, training, and growth
🧭 Looking Ahead to 2026
The work completed in 2025 has laid a strong foundation for the year ahead. In 2026, Southern Regional AHEC Practice Support is positioned to:
• Continue advancing sustainable care models
• Deepen behavioral health integration
• Support practices in achieving stronger quality outcomes
• Strengthen workforce resilience and team-based care
Thank you for being part of our journey and for the vital work you do every day to care for our communities!
Practice Manager Bootcamp
Course: Leadership
Practice managers are leaders, and the better leaders they are, the more successful their practices will be. In this course, you will learn communication and management skills that will help you make your practice cohesive, efficient, and welcoming for both your staff and patients.
When: January 08, 2026 - March 05, 2026
Location: Live Webinar
Cost: $180.00
Register Here.
Course: Operations Management
Practice managers are leaders, and the better leaders they are, the more successful their practices will be. In this module, you will learn communication and management skills that will help you make your practice cohesive, efficient, and welcoming for both your staff and patients.
When: March 12, 2026 – April 13, 2026
Location: Live Webinar
Cost: $100.00
Register Here.
Course: Quality Improvement
Practice managers are leaders, and the better leaders they are, the more successful their practices will be. In this module, you will learn communication and management skills that will help you make your practice cohesive, efficient, and welcoming for both your staff and patients.
When: April 23, 2026 – May 14, 2026
Location: Live Webinar
Cost: $80.00
Register Here.
NCTracks
January 2026 Provider Training Schedule
Registration is open for the January 2026 training courses listed below. NCTracks zoom courses can be attended remotely from any location. Courses offered this month include:
• Submitting an Professional Claim
• Prior Approval Institutional
• New Office Administrator
• Recipient Eligibility Verification
• Provider Web Portal Applications
• How to Add or Update Credentials
See the document linked below for more information on course schedule and access to zoom links: January 2026 Provider Training Schedule
Continuing Professional Development
Health Exploration and Leadership (HEAL) Club (13 - 18 Years Old) - SAT/ACT Prep Course
February 3, 2026
In-Person – Fayetteville, NC
ACES Too High: Prevention and Intervention Strategies to Address Trauma and Reduce Health Disparities
February 5, 2026
Live Webinar
Heart Disease in Women – Unique Risk Factors and Presentation
February 5, 2026
Live Webinar
2026 NC AHEC Academic Profession Conference
February 6, 2026
Live Webinar
Basic IV Clinical Skills Workshop
February 11, 2026
In-Person – Fayetteville, NC
16th Annual Teen Summit: Supporting Students Impacted by Systemic Barriers
February 16, 2026
In-Person – Fayetteville, NC
Heart Disease in Women – Prevention, Lifestyle Modification, and Long-Term Management
February 19, 2026
Live Webinar
4th Annual Southern Regional NC OB/GYN Conference
February 20, 2026
In-Person – Fayetteville, NC
Colloquium on Interdisciplinary Care for Parkinson’s: Building Your Team, Enhancing Your Care
February 20, 2026
In-Person – Fayetteville, NC
Results-Based Accountability – Redefining Success and Measuring Impact
February 24, 2026
In-Person – Charlotte, NC
Maternal & Behavioral Health Integration
February 27, 2026
Live Webinar
Wound Care Certification Prep Course
February 26, 2026 – February 27, 2026
In-Person or Live Webinar – Fayetteville, NC
