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insurance


Mondays, September 28 and October 5 and 12, 2026 | 3 Contact Hours | Recorded Classes

Register by 9/28/26



Target Audience

Novice practice manager as well as experienced practice managers of leader-providers who desire an overview of the

basics of medical practice management.

Program Description

Ensuring steady payment for services rendered is vital for the success of any medical practice. In this module, participants will receive step-by-step training on managing insurance.


Format

Recorded sessions are released on Mondays at 8:00 AM EST. (9/28, 10/5, 10/12).

3 contact hours | Registration closes on 9/28/26

To receive credit, view sessions and complete quizzes by 10/18/26


Week 1 Insurance Payment Models

1. Define and differentiate between common insurance payment models.

2. Describe the financial impact of various insurance models on a practice’s bottom line.

Week 2 Contracting & Negotiations

1. Describe how the process of contract negotiation affects practice finance.

2. Define common acronyms associated with contract negotiation.

3. Articulate strategies for managing the contract negotiation process.

Week 3 Insurance Credentialing

1. Describe the purpose and implications of credentialing.

2. Discuss methods for managing the credentialing process.

Registration Fee

$30 per credit hour

Register by 7/24 $75 | Register after 7/24 $90


Invoicing is available for groups only and must be processed no later than one week prior to the beginning of the course.

All individuals in a group must create an individual MyAHEC account prior to registration. Contact Christi Boahn

(910) 678-7240 for more information.



Speaker

Donna Bowen (BBA, MBA, CMOM) is the Administrator of SRAHEC’s Practice Support team. Prior to joining SRAHEC, she served as a practice manager for several medical practices.


Credit

CEUs: .1 per contact hour

Participants must complete 100% of sessions by the end of the course AND complete a course evaluation to receive

credit.


Substitutes/Refunds/Transfers

• Cancellations must be in writing (email or mail).

• Registrants cancelling between two weeks and five full business days prior to the first day of the event are refunded at 70% of the registration fee subject to a minimum $25 cancellation fee.

• No refunds or credits will be given for cancellations received less than five full business days prior to the event.

• No refunds or credit will be given for no-shows.

• No vouchers will be issued in lieu of a refund.

• Transfers/substitute(s) welcome (notify in advance of the program).


Attendance at this activity grants permission for Southern Regional AHEC to use any photographs, audio, video, or other images from this activity for promotional or educational purposes. Please notify an AHEC staff member if you have concerns.


ADA Services

Americans with Disabilities Act Individuals requesting accommodation under the Americans with Disabilities Act (ADA) should contact the ADA coordinator at least five days prior to the event at (910) 678-7112 or Althea.Bell@sr-ahec.org.


Contact Us

Jane Moran, Project Specialist, NCAHEC Practice Management Academy

(910) 678-0113 / jane.moran@sr-ahec.org