1. SMS Consent and Communication

By opting in, you consent to receive SMS messages from Southern Regional AHEC. Your phone number and consent information will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If you opt in, you may receive messages related to:

• Appointment Reminders - Example: “Your appointment is scheduled for [date and time].”
• Account Updates - Example: “Your balance is past due.”
• Office Closures - Example: “Reminder: The office will close early on Friday, January 10th, at 1 PM.”

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 1–2 SMS messages per week regarding appointments or account updates.

4. Potential SMS Fees

Standard message and data rates may apply according to your carrier’s plan. Fees may vary for domestic and international messages.

5. Opt-In Method

You can opt in to receive SMS messages through the following options.

• Patient intake forms
• Through our patient portal: https://23362-1.portal.athenahealth.com/
• Verbally, during a conversation with an SR-AHEC clinical staff member

Your consent will not be shared with third parties for marketing purposes.

6. Opt-Out Method

You can opt out at any time by:

• Replying “STOP” to any SMS message
• Contacting us directly to request removal from our SMS list at (910) 678-0100.
• Through our patient portal: https://23362-1.portal.athenahealth.com/

If you do not wish to receive SMS messages, simply do not check the SMS consent box on our intake forms.

7. HELP

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us by calling (910) 678-0100.

If you do not wish to receive SMS messages, simply do not check the SMS consent box on our intake forms.

For assistance, text "HELP" or visit our Privacy Policy at and Terms and Conditions .

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit Privacy Policy at and Terms and Conditions .
• Message frequency may vary